Nova Help Center

Makeup Credits

Updated yesterday · 1 min read · pro
On this page (5 sections)

Makeup credits let you track when students are owed a makeup lesson due to a cancellation or absence. This is a Pro plan feature.

Enabling makeup credits

  1. Go to Settings
  2. Find the Makeup Credits toggle
  3. Turn it on

Once enabled, you can assign and track credits for each student.

How credits work

  • When a student misses a lesson and you want to offer a makeup, you add a credit to their account
  • When they attend a makeup lesson, the credit is used up
  • Credits can also be applied as discounts on invoices

Adding a credit

  1. Go to the student’s profile
  2. Find the Makeup Credits section
  3. Click Add Credit
  4. The student’s credit balance increases by one

Using credits on invoices

When creating an invoice, you can apply a student’s makeup credit as a line item discount. This deducts one credit from their balance.

Credits are deducted when the invoice is created, not when it’s paid. This prevents double-counting.

Viewing credit balances

You can see makeup credit balances in several places:

  • Dashboard — The Makeup Credits widget shows all students with available credits
  • Student profile — Each student’s profile shows their current balance
  • Student Portal — Families can see their credit balance in the Portal Profile page

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