Nova Help Center

Creating and Sending Invoices

Updated yesterday · 2 min read · pro
On this page (6 sections)

Invoices are how you bill families for lessons. You can create them manually for one-off charges or use auto-invoicing for recurring billing.

Creating an invoice

  1. Go to Billing in the sidebar
  2. Click + New Invoice
  3. Select the family to invoice
  4. Set the issue date and due date
  5. Add line items (lessons, materials, makeup credits, etc.)
  6. Review the total
  7. Click Create and Send to email it, or Save as Draft to send later

Line items

Each invoice can have multiple line items. When you select a family, Nova can auto-populate line items based on their scheduled lessons for a billing period.

You can also add custom line items:

  • Additional charges (materials, recital fees, etc.)
  • Discounts (percentage or flat amount)
  • Makeup credit deductions

Invoice statuses

StatusMeaning
DraftCreated but not sent to the family
SentEmailed to the family, awaiting payment
PaidPayment received (manually recorded or via Stripe)
OverduePast the due date and still unpaid

What families receive

When you send an invoice, the family gets an email with:

  • Your studio name and contact info
  • A breakdown of all line items
  • The total amount due
  • A Pay Now button (if Stripe is connected)
  • A link to view the invoice in the student portal

Families can pay invoices even without a portal account. The email includes a direct payment link.

Recording manual payments

If a family pays by cash, check, or Venmo:

  1. Find the invoice on the Billing page
  2. Click on it to open the details
  3. Click Record Payment
  4. The invoice status changes to Paid

Searching and filtering invoices

Use the search bar to find invoices by family name. Filter by status (All, Unpaid, Overdue, Paid) to focus on what needs attention.

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