Creating and Sending Invoices
Billing & PaymentsOn this page (6 sections)
Invoices are how you bill families for lessons. You can create them manually for one-off charges or use auto-invoicing for recurring billing.
Creating an invoice
- Go to Billing in the sidebar
- Click + New Invoice
- Select the family to invoice
- Set the issue date and due date
- Add line items (lessons, materials, makeup credits, etc.)
- Review the total
- Click Create and Send to email it, or Save as Draft to send later
Line items
Each invoice can have multiple line items. When you select a family, Nova can auto-populate line items based on their scheduled lessons for a billing period.
You can also add custom line items:
- Additional charges (materials, recital fees, etc.)
- Discounts (percentage or flat amount)
- Makeup credit deductions
Invoice statuses
| Status | Meaning |
|---|---|
| Draft | Created but not sent to the family |
| Sent | Emailed to the family, awaiting payment |
| Paid | Payment received (manually recorded or via Stripe) |
| Overdue | Past the due date and still unpaid |
What families receive
When you send an invoice, the family gets an email with:
- Your studio name and contact info
- A breakdown of all line items
- The total amount due
- A Pay Now button (if Stripe is connected)
- A link to view the invoice in the student portal
Families can pay invoices even without a portal account. The email includes a direct payment link.
Recording manual payments
If a family pays by cash, check, or Venmo:
- Find the invoice on the Billing page
- Click on it to open the details
- Click Record Payment
- The invoice status changes to Paid
Searching and filtering invoices
Use the search bar to find invoices by family name. Filter by status (All, Unpaid, Overdue, Paid) to focus on what needs attention.
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